Which courier will deliver my order?
All UK and EU orders are shipped using our preferred couriers. Our Express courier deliveries can take place between Monday and Saturday.
When will my order be despatched?
Orders placed before 10am on working days (Monday to Friday) will be processed and despatched the same day (excluding bank holidays). All orders placed over the weekend will be despatched on the following Monday. Once the order has been despatched you will receive tracking information from the relevant courier. Please ensure that you have the order delivered to an address where someone is available to sign for the delivery.
When will I receive my order?
The majority of our UK orders are delivered within 2-3 working days if your order is placed before 10am Monday-Friday, although some consignments may take a little longer.
How much will my delivery cost?
Delivery is FREE for all mainland UK orders.
Orders shipped outside of the UK may be subject to import duties and taxes. Please note that the customer will be responsible for any costs incurred.
EU Vat
Import VAT of 20% is automatically added to orders for all European based customers. The checkout procedure is explained below:
Your cart / basket – The price displayed at cart stage is UK based pricing.
Checkout > Shipping – The next stage “Shipping” is where you add shipping address and it then adds the carriage cost based on weight and shipping zone.
Checkout > Payment – At the payment stage import VAT for European based customers is added